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Returns & Exchanges

We want you to feel confident with any and all of your Home of Alita purchases. If you are not 100% satisfied with your item(s) or product(s) please get in contact with us immediately and we will find a solution for you. 

Clothing Purchases are Final Sale as we are phasing out the clothing section of the boutique.

Product Purchases

Unopened/Not used: eligible for a 30 day refund upon inspection that the product is indeed in its original condition and can be put back onto the shelf for resale. 

Opened/Used product: eligible for a store credit within 15 days of the delivery date to your address.

All return shipping costs are to be covered by the customer and are non-refundable. We suggest to purchase shipping insurance or acquire a tracking number as Home of Alita is not responsible for lost items in transit. 

Your refund will be processed in the original amount that it cost when it was purchased. 

*All custom fees, taxes and duties are the responsibility of the customer.